Refund policy

Refund Policy (Quick Summary)

🚫 Are sales final?

  • Yes. All sales are final.

  • Because products are custom-made to order, we cannot accept returns, exchanges, or cancellations.

🛠️ Why no refunds?

  • Each order is made specifically for you.

  • Custom products can’t be restocked, resold, or repurposed.

⏱️ What about delays?

  • Production and shipping timelines are estimates, not guarantees.

  • Delays may occur due to third-party suppliers or other factors outside our control.

🧩 What if my order is wrong or damaged?

  • If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

  • You’ll need to provide photos and a description of the issue.

  • After review, we may offer a replacement or correction at our discretion.

📧 How do I get help?

👉 The full refund policy details are below.

 

 

 

  1. All Sales Final

    All sales made through AnyMiniFig are final. Due to the custom, made-to-order nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

  2. Custom Production Process

    Each order is individually manufactured to the specifications of the customer. As a result, products cannot be restocked, resold, or repurposed. This production process is the basis for our strict no-refund and no-return policy.

  3. Production Timelines and Delays

    AnyMiniFig strives to fulfill all orders in a timely manner. However, due to the customized nature of our products and the reliance on third-party suppliers for certain specialty components, unexpected delays may occur that are outside of AnyMiniFig’s control. By placing an order, the customer acknowledges and accepts that production and shipping timelines are estimates and not guarantees.

  4. Defective or Incorrect Orders

    While all sales are final, AnyMiniFig stands behind the quality of its products. In the event that an order is received damaged, defective, or materially different from what was ordered, the customer must notify AnyMiniFig within seven (7) days of delivery. Notification must include photographic evidence and a description of the issue. Upon review, AnyMiniFig reserves the right, at its sole discretion, to offer a replacement or correction.

  5. Customer Support

    For any questions regarding this Refund Policy or your order, please contact us at contact.us@anyminifig.com, A member of our team will respond as soon as possible.

  6. Acknowledgment of Policy

    By completing a purchase with AnyMiniFig, the customer acknowledges and agrees to the terms of this Refund Policy.